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FAQ

What mode of payments are available to me?

Cash on Delivery, Credit card, Debit Card, Net Banking, UPI, Payment Wallets

How can I cancel my order?

Since the orders are custom-made or production is done after the customer has placed an order, we do not accept cancellation. You will be sent an email/WhatsApp confirmation for the same. Please get in touch with our team through [email protected]

Can I place a bulk order?

-No, we do not entertain bulk orders, for further queries contact [email protected]

What is the average time for delivery?

We aim to deliver you product between 7-14 business days, however this is subject to delays.

What is the mode of contact?

-The team here at wispy martini will be available on email  through [email protected] and WhatsApp through +91 7838851229 between 11am – 5pm (Mon-Sat). For further details refer to “Contact Us” on our website.

How do I place my order?

-Orders can be placed directly through the website by adding the product(s) to the cart and completing the payment process.

What is your return and refund policy?

-Please refer to our “Return Policy” or contact us at [email protected]

Do I have to pay for shipping?

We do not offer shipping yet; a nominal fee will be added to the final price. Shipping may vary from destination to destination and isn’t refundable.

Do you have a retail store?

All Wispy Martini products are exclusive to www.wispymartini.com, we do not offer our products in any retail stores or outlets.

What is store credit?

When the product return is accepted by our team, you will be provided with credit which has to be used by the customer within 30 days on the website itself.

What do you mean by custom-made?

-Each product offered at Wispy Martini go into production only when the order has been placed by the customer. We may also provide the customer with additional sizes through our tailormade services.

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